Gainsight Recruitment Drive; Hiring Associate Solutions Engineer 1 – Apply Now

At Gainsight, theirr mission is to be living proof you can win in business while being human-first. Gainsight industry-leading platform helps companies of all sizes and industries build durable businesses. Gainsight offers a powerful set of customer success, product, and community engagement solutions that enable businesses to scale efficiently, create alignment, and have a holistic view of their customers—all of which help increase product adoption, prevent churn, and grow renewals and expansions. Gainsight software is used by hundreds of companies, including nearly 200 publicly traded organizations and industry leaders such as GE Digital, SAP Concur, and Box. Gainsight have offices in the US, UK, Netherlands, Israel, Japan, and India.

Name of the Organization: Gainsight

Requisition ID: R-100857

Positions: Associate Solutions Engineer 1

Location: Hyderabad (Hybrid)

Salary: As per company Norms

Required Skills & Qualifications:

• Hands-on experience of 0.6 - 2 years in Solutions Engineering or Professional Services related is required, SaaS experience is preferred
• Hands-on experience of 0.6 - 2 years of CRM, databases, data integration processes. Salesforce, Hubspot, Zendesk, and various SaaS platforms are considered relevant
• Solid technical skills and aptitude are required - JavaScript, HTML, CSS, SQL
• Solid Microsoft Office skills i.e. Excel, Powerpoint, and Word
• Executive presence and confidence in communicating with technical, business, and senior leader stakeholders
• Experience in working with complex, multi-divisional, multi-geographical customers
• Capability to be dynamic and adapt quickly in a fast-paced environment
• Passion to be an expert on the product and for being part of a fast growing company
• Strong communication, presentation, consultative skills
• Gainsight experience/certification is a plus
• B.E. / B.Tech degree or equivalent

Roles & Responsibilities:

• Responsible for building Demo and POC environments for the field-based Solution Consulting & Sales teams that are then delivered to potential customers
• Act as a internal Gainsight Admin of Solutions Engineering Operations POD for the Gainsight product suite i.e. CS, PX, CC, and CE demo environments
• Configuring and maintaining internal and cross functional master demo environments with new releases and up-to-date features
• Collaborate with Product, Engineering, and Support teams to get the new updates incorporated into demos
• Analyze the data and design the solution to align with business needs and use cases
• Configure the Gainsight platform to align with the unique needs and technical requirements of potential customers
• Utilize your technical knowledge, skills and abilities to customize demos and build out-of-box integrations to drive the technical sales to success and show the clear value proposition

 

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