Amazon Recruitment Drive; Hiring Cloud Support Associate – Apply Now

AWS Services provides developers and small to large businesses access to the horizontally scalable state of the art cloud infrastructure like S3, EC2, AMI, Cloud Front and Simple DB, that powers Amazon.com. Developers can build any type of business on AWS Platform and scale their application with growing business needs. They want you to help share and shape their mission to be Earth's most customer-centric company. Their evolution from Web site to e-commerce partner to development platform is driven by the spirit of invention that is part of their DNA. They do every day by inventing elegant and simple solutions to complex technical and business problems. They're making history and the good news is that they've only just begun.

Name of the Organization: Amazon

Requisition ID: 2790325

Positions: Cloud Support Associate

Location: Bangalore

Salary: As per company Norms

Required Qualifications:

• 0-1 years of experience in Linux Systems administration OR Database design and Optimization OR BigData Analysis OR Network administration OR Dev-ops. Programming / scripting experience (Java, Perl, Ruby, C#, and/or PHP)
• Troubleshooting / Support experience
• Excellent oral and written communication skills

Preferred Qualifications:

• Basics in OS concepts / Linux/Unix Systems administration (Ubuntu, CentOS, RedHat, Solaris, etc). Basic knowledge in Networking (TCP/IP, DNS) /Database
• Strong customer focus & multi-tasking skills
• Exposure to Cloud computing
• Self-starter who is excited about technology

Responsibilities:

• Learn and use groundbreaking technologies.
• Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.
• Interact with leading technologists around the world and resolve customer issues.
• Partner with Amazon teams in India to help reproduce and resolve customer issues.
• Leverage your extensive customer support experience to provide feedback to internal Amazon teams in India on how to improve our services.
• Drive customer communication during critical events.
• Drive projects that improve support-related processes and our customers’ technical support experience.
• Write tutorials, how-to videos, and other technical articles for the developer community.
• Work on critical, highly complex customer problems that may span multiple AWS services.

 

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