BrightEdge Work from Home Jobs; Hiring Customer Support Analyst – Apply Now

The Customer Support Analyst will be responsible for providing technical and product support to Brightedge clients. You will work closely with clients to understand their needs and resolve their issues in a timely and efficient manner. The ideal candidate will have strong analytical skills, excellent communication skills, and a passion for helping others. Candidates kindly read all the information given below, before proceed to apply

Name of the Organization: BrightEdge

Requisition ID: BrightEdge

Positions: Customer Support Analyst (Product Support)

Location: Remote (Work from Home)

Salary: As per company Norms

Required Skills & Qualifications:

• 0-2 years of experience in L1 Product and Technical Support Engineering
• Solid analytical skills
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Strong problem-solving skills
• Passion for helping others
• Any professional experience / internship in Product and SAAS L1 Support environment will be a huge plus.

Responsibilities:

• Provide technical and product L1 support to Brightedge clients
• Resolve client issues and tickets in a timely and efficient manner
• Document client interactions and resolutions
• Identify and escalate issues to the appropriate team members
• Assist in the development and maintenance of support documentation
• Participate in team meetings and training sessions

 

Apply Link – Click Here

For Regular Updates Join our WhatsApp – Click Here

For Regular Updates Join our Telegram – Click Here