Volopay Work from Home Jobs; Hiring Data Specialist – Apply Now

Volopay is a Y Combinator-backed start-up that combines corporate cards, bills payments, approvals, expense reimbursements, and accounting automation in one single platform. Volopay empower businesses to manage, grow and succeed with their cross-platform solution that delivers more functionality across different areas of operations. Volopay are backed by some of the top investors in the world, and on their way to being one of the most influential fintech start-ups in Southeast Asia, with ambitions to expand. For selling a platform like this, they need people who are super excited about the vision of the company and who are passionately curious about building this for businesses out there.

Name of the Organization: Volopay

Requisition ID:

Positions: Client Onboarding & Data Specialist

Location: Remote (Work from Home)

Salary: As per company Norms

Required Skills & Qualifications:

• 1+ years of experience in customer success with a focus on onboarding and data management.
• Proficiency in HubSpot, ZohoDesk, and Microsoft Excel is highly desirable.
• A passion for data analysis, reporting, and engaging with clients.
• Demonstrated ability to proactively serve both internal and external stakeholders.
• High adaptability and a strong ability to thrive under pressure in a fast-paced environment.
• Willingness to work flexible hours across two time zones (Singapore and India).

Responsibilities:

• Lead the onboarding process for new clients, guiding them through documentation, compliance (KYB & KYC) approvals, and account setup.
• Collaborate with teams across Product, Sales, and Customer Success to ensure a seamless onboarding experience.
• Prepare and distribute invoices while monitoring billing cycles for timely and accurate payments.
• Maintain and update client records, ensuring data integrity and accuracy throughout the process.
• Generate insightful reports and analyze client data to identify patterns and trends, helping to inform strategic decisions.
• Proactively streamline onboarding processes to enhance efficiency and delivery speed.
• Communicate effectively with clients and internal stakeholders, addressing inquiries and providing support.

 

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