Accenture Recruitment Drive; Hiring Associate – Apply Now

Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society. You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system.

Name of the Organization: Accenture

Requisition ID: AIOC-S01555912

Positions: Trust & Safety New Associate

Location: Bangalore

Salary: As per company Norms

Educational Qualifications:

• Any Graduation
• Years of Experience: 0 to 1 years

Skills Required:

• Adaptable and flexible
• Ability to perform under pressure
• Ability to handle disputes
• Ability to meet deadlines

Roles and Responsibilities:

• In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
• Your primary interaction is within your own team and your direct supervisor
• In this role you will be given detailed instructions on all tasks
• The decisions that you make impact your own work and are closely supervised
• You will be an individual contributor as a part of a team with a predetermined, narrow scope of work
• Please note that this role may require you to work in rotational shifts
• Review, classify and/or remove content according to client guidelines, using specific tools and channels
• Understand and remain updated on changing client policies and guideline
• Stay up to date with any changes on policies/process
• Investigate, resolve, and relay complex content issues to the broader Trust and Safety team
• Identify improvement opportunities in workflow and suggest solutions to improve quality and overall efficiency of the process
• Participate in continuous training programs and workgroup discussions for optimal development in the role
• Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe
• Engage in the well being activities
• Meet desired efficiency established by business

 

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