At smallcase, they are changing how India invests. smallcase is a leading provider of investment products & platforms to over 10 million Indians. They're a young, driven team of 250+ headquartered in Bangalore, yet operate in a remote-first manner optimizing for flexibility & efficiency. Smallcase has been focused on offering innovative investing experiences & technology. Their platforms are used by over 300 of India's largest financial brands and most respected institutions. They are backed by world-class investors including top-tier funds (Sequoia Capital, Blume Ventures, Faering Capital, Premji Invest), institutions (DSP Group, Amazon, HDFC Bank) and notable operators (Nithin Kamath of Zerodha, Utpal Sheth of Trust Group, Tanmay Bhat) who believe in their mission of enabling better financial futures for every Indian.
Name of the
Organization: Smallcase
Requisition
ID:
Positions: Operation
Associate
Location: Remote (WFH)
Salary: As per
company Norms
Required
Qualifications:
- Fresher with an eagerness to learn and stay updated on operational practices
- Proficiency in using MS Office applications, particularly Excel, for data analysis and reporting
- Excellent verbal and written communication skills
- Comfortable working with multiple stakeholders and teams to drive the desired level of performance
Skill
required:
- Self-disciplined, diligent, proactive and detail-oriented
- Time management skills and a strong sense of ownership to generate high-quality outputs
- Technical aptitude and the ability to understand and explain complex concepts in simple terms.
- Eagerness to learn about the company's products and their capabilities.
- Equally comfortable with long-term planning and day-to-day progress tracking and execution
- Can demonstrate the ability to analyze problems logically
- Excellent verbal and written communication skills
Job Description:
They
are seeking a motivated and detail-oriented individual to join their team,
providing an excellent opportunity for an entry-level student to gain hands-on
experience in the fintech industry. As an Operations Associate, you will
contribute to the efficient functioning of their operations, ensuring seamless
processes and customer satisfaction.
Responsibilities:
- Collaborate with the internal (product, technology, customer support) teams and external stakeholders to solve any blockers
- Maintain daily/weekly trackers and reports to capture on-ground activities, track performance metrics and provide visibility to relevant stakeholders
- Prepare and maintain documentation for operational procedures, ensuring that processes are well-documented and easily accessible to team members
- Identify bottlenecks and process improvements and find solutions to them
- Contribute to product development by providing insights based on day-to-day operations/processes
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