Cognizant Recruitment Drive; Hiring Process Executive – Apply Now

They are seeking a dedicated BPO Process Trainer for their Operations team with a focus on Finance - Procure to Pay. The ideal candidate will have 0 to 1 year of experience and will work from their office in a rotational shift model. This role requires excellent communication skills in English and a passion for training and development within the BPO sector. Candidates are advised to apply soon, before the link expires

Name of the Organization: Cognizant

Requisition ID: 00061533321

Positions: Process Executive - Data

Location: Chennai

Salary: As per company Norms

Educational Qualifications:

• Graduate with 0 – 1yr of Experience
• Possess excellent communication skills in English both written and spoken.
• Have a strong understanding of Finance
• Procure to Pay processes.
• Demonstrate the ability to develop and deliver effective training programs.
• Show proficiency in using training tools and technologies.
• Exhibit strong organizational and record-keeping skills.
• Display a passion for teaching and helping others succeed.
• Be adaptable to rotational shifts and flexible working hours.
• Have a keen eye for detail and a commitment to accuracy.
• Show the ability to work collaboratively with a diverse team.
• Demonstrate problem-solving skills and the ability to think on your feet.
• Be proactive in identifying training needs and suggesting improvements.
• Maintain a positive attitude and a professional demeanor at all times.
• Possess a basic understanding of BPO operations and industry standards.
• Certifications Required: Certified Trainer in Finance - Procure to Pay BPO Training Certification

Responsibilities:

• Conduct training sessions for new hires and existing employees on Finance
• Procure to Pay processes.
• Develop and update training materials to ensure they reflect current practices and policies.
• Monitor and evaluate the effectiveness of training programs through assessments and feedback.
• Provide one-on-one coaching and support to employees to enhance their understanding and performance.
• Collaborate with the operations team to identify training needs and gaps.
• Maintain accurate records of training activities and employee progress.
• Ensure compliance with company policies and industry regulations during training sessions.
• Utilize various training methods including classroom instruction e-learning and hands-on activities.
• Stay updated with the latest trends and best practices in BPO training and Finance
• Procure to Pay processes.
• Foster a positive and engaging learning environment for all trainees.
• Assist in the development of career progression plans for employees within the BPO operations.
• Coordinate with other trainers and departments to ensure consistency in training delivery.
• Provide regular reports to management on training outcomes and areas for improvement.

 

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