Genpact Recruitment Drive; Hiring Process Associate – Apply Now

Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Their 125,000+ people across 30+ countries are driven by their innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.  Powered by their purpose - the relentless pursuit of a world that works better for people - they serve and transform leading enterprises, including the Fortune Global 500, with their deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of PA, Invoice to Cash. They are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer

Name of the Organization: Genpact

Requisition ID: HMS056497

Positions: Process associate - order to cash

Location: Bangalore

Salary: As per company Norms

Closing Date: 14.Jan.2025

Educational Qualifications:

• Graduate in Commerce (B.Com)
• Freshers are eligible
• Good at English language skills (verbal and written)
• Meaningful Experience

Preferred qualifications:

• Strong Interpersonal Skills (Clear verbal and written Communication, Problem solving, etc.)
• Significant experience in Accounts Receivable/Order to Cash

Responsibilities:

• Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
• Identify and resolve unidentified cash and manage end to end process of Cash applications.
• Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
• Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
• Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund

 

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