Oracle Recruitment Drive; Hiring Support Technical Analyst 1 – Apply Now

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds. When everyone’s voice is heard, they’re inspired to go beyond what’s been done before. It’s why they’re committed to expanding their inclusive workforce that promotes diverse insights and perspectives. They’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Name of the Organization: Oracle

Requisition ID: 241626

Positions: Support Technical Analyst 1

Location: Bangalore

Salary: As per company Norms

Educational Qualifications:

• A minimum of 0-2 years experience and a bachelors degree including:
• An academic qualification in computer science engineering, information systems, software engineering, or a related field.

Preferred Qualifications:

• 0-2 years experience in application support, client/customer support, incident management, problem management and change management.
• Knowledge on SQL,
• Readiness to work during the shift from 5.30PM to 2.30AM IST.
• Outstanding interpersonal abilities and adapt at efficient communication with collaborators across various regions of the globe.
• Prospective employees need to be ready to work in different shifts and provide on-call support.
• They encourage candidates from all backgrounds to apply.

Required Skills

• Incident Management
• SQL (Structured Query Language)
• Troubleshooting

Job Description:

• As a Technical solution Analyst I, your role involves conducting investigations on front-end applications.
• This includes capturing information, applying fix tools, shadowing end users, and testing workflows internally and externally.
• Backend techniques to be used. including capturing log files , querying tables, updating database fields and cycling servers.
• Documentation of notes, activities, resolutions, and knowledge articles through out the investigation lifecycles.
• By prioritizing work based on severity.
• You will strike a balance between client and business needs.
• Collaborating among and cross teams ensures that issues are addressed by the appropriate individual.

 

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