GlobalLogic Recruitment Drive; Hiring Support Analyst – Apply Now

Entry Level Job Openings in GlobalLogic 2025!!!

GlobalLogic announced job vacancy for the post of Support Analyst. The place of posting will be at Gurgaon. Candidates who have completed Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company	GlobalLogic
Required Qualifications	Graduate
Skills	Communication Skills: Effective verbal and written communication. Problem-Solving Abilities: Quick, Customer Support, Email Etiquette
Work Type	Onsite
Category	Content Engineering

GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world. By integrating experience design, complex engineering, and data expertise—we help our clients imagine what’s possible, and accelerate their transition into tomorrow’s digital businesses.

Θ Positions: Support Analyst

Θ Job Location: Gurgaon

Θ Salary: As per company Norms

Θ Job Type: Full Time

Θ Requisition ID: IRC254977

Required Skills & Qualifications:

• Graduate degree in any discipline
• The candidate must be flexible with 24*7 shift timing
• Excellent written and good oral communication skills
• Good interpersonal skills and decision-making capabilities
• Expertise in Google Docs Suite (Drive, Docs, SPreadsheet, Slides, etc. or MS office tools – Excel and Word
• Good analytical skills with a logical mind-set
• Strong data interpretations skills to analyze and document relevant findings.
• Must be flexible to work on Public Holidays.
• Self-directed, adaptable to changes in the work environment/rules/directions
• Professional attitude and service orientation; team player.
• Front end + real time Customer Service experience (chat/email)
• Customer Service Acumen
• Typing speed at least 30wpm
• Computation ability (basic)
• Hands on with internet

Responsibilities:

• Manage large amount of incoming partner emails and chats per the project’s productivity and quality SLAs
• Provide answers/resolution to partner queries/issues through email and chat to the utmost satisfaction of partners
• Escalate issues requiring high-level expertise to expert teams/individuals and get a resolution for the partner
• Liaise between partners and various internal teams/individuals while working to get answers or resolution to partner queries/issues
• Responsible for analyzing and reviewing content which might also include sexually explicit content (text/audio).
• Work on various ad-hoc projects requiring reaching out to partners through email and review large amounts of data/info while exceeding the quality and productivity targets
• Identify and share partner feedback with the relevant individuals/teams through appropriate internal channels in place
• Assist team/ops management identify and analyze opportunities to optimize and develop processes & tools for improving internal efficiency and partner experience
• Track performance status, metrics, etc of various tasks undertaken

 

Apply Link – Click Here

For Regular Updates Join our WhatsApp – Click Here

For Regular Updates Join our Telegram – Click Here

DISCLAIMER: The information provided on this page is intended solely for informational purposes for Students, Freshers & Experience candidates. All the recruitment details are sourced directly from the official website and pages of the respective company. Latest MNC Jobs do not guarantee job placement, and the recruitment process will follow the company’s official rules and Human Resource guidelines. Latest MNC Jobs do not charge any fees for sharing job information. Latest MNC Jobs strongly advise Students, Freshers & Experience candidates not to make any payments for any job opportunities.