Parexel Work From Home Jobs; Hiring Customer Insights Analyst - Apply Now

Customer Insights Analyst Remote Jobs 2025!!!

Parexel announced job vacancy for the post of Customer Insights Analyst II. The place of posting will be at Remote (WFH). Candidates who have completed Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company	Parexel
Required Qualifications	Graduate
Skills	Analytical & Communication
Work Type	Remote
Category	Operations

At Parexel, they all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution they provide is underpinned by something special - a deep conviction in what they do. Each of them, no matter what they do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. They take their work personally, they do it with empathy and they're committed to making a difference.

Θ Positions: Customer Insights Analyst II

Θ Job Location: Bangalore & Hyderabad (Remote)

Θ Salary: As per company Norms

Θ Job Type: Full Time

Θ Requisition ID: R0000030506

Required Skills & Qualifications:

• Bachelor’s Degree required, or Educated to degree level (technology, biological science, pharmacy, or other health-related discipline preferred) or equivalent qualification or clinical research experience.
• Relevant experience in the Clinical Research field (pharmaceutical industry or CRO) or other relevant experience in the areas of customer survey support preferred.
• Project Management / Technology / Business Operations.
• Excellent interpersonal, verbal, and written communication skills with a strong command of English language.
• Analytical skills.
• IT literate – Experience with Microsoft-based applications and a general knowledge of PC functions.
• Customer-focused approach to work.
• A flexible attitude with respect to work assignments and new learning.
• Ability to manage and prioritize tasks efficiently and accurately.
• Willingness to work in a matrix environment and to value the importance of teamwork.
• Attention to detail and organizational skills.
• Ability to work independently and take ownership of and responsibility for work assigned.
• Culturally aware and ability to think and work globally.

Job Description:

Progress the function of Customer Insights working closely with Operations staff to ensure customer. surveys are conducted and survey responses are distributed on the identified projects. Support the generation and review of data analytics.

 Key Accountabilities:

•  Survey Management:
• Support the progress of surveys by engaging with the Project Leads and with technology to ensure customer surveys will be completed with accuracy and within the scope of the survey plan.
• Data Analytics:
• Review completed surveys for elements of Data Protection and Privacy and take appropriate action prior to distribution. Conduct survey status analytics to ensure progression.
•  Process and Technology:
• Maintain a familiarity with Operational processes. Provide technical knowledge where appropriate.

 

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