PhonePe Recruitment Drive; Hiring Operations Associate – Apply Now

Freshers Job Openings in PhonePe 2025!!!

PhonePe announced job vacancy for the post of Operations Associate, VKYC. The place of posting will be at Bangalore. Candidates who have completed Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company	PhonePe
Required Qualifications	Graduate
Skills	Communication
Experience	0 – 1yr
Work Type	Onsite

They are looking for specialists for the VKYC Team. As a specialist, your primary responsibility will entail completing video KYC to their customers and you will continuously look for outstanding and exciting ways to improve their experience. In this role, you will provide support to complete the Video KYC.

Θ Positions: Operations Associate, VKYC

Θ Job Location: Bangalore

Θ Salary: As per company Norms

Θ Job Type: Full Time

Θ Requisition ID: 6333119003

Required Skills & Qualifications:

• Have excellent written and verbal communications
• Have good learnability
• Be an active listener and deal well with objection
• Have strong customer orientation and ability to adapt/respond to different scenarios
• Be a team player, flexible and open to feedback
• Ability to multitask, prioritize, and manage time effectively
• Should be able to speak in English and Hindi
• Graduation (10+2+3) is Mandatory
• 0 - 1 years of work experience in a customer facing role
• Multilingual skills (spoken + written) in South Indian languages are preferred

Responsibilities:

• Act with integrity & think customer-first in every interaction
• Handle cases which involves video calling
• Follow specified process guidelines defined for the process
• Build customer trust through their interaction
• Ability to meet hourly & daily productivity goals
• Leverage internal processes and resources to drive resolution
• Recommend process improvement

Benefits:

• Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
• Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
• Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
• Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
• Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
• Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

 

Apply Link – Click Here

For Regular Updates Join our WhatsApp – Click Here

For Regular Updates Join our Telegram – Click Here

DISCLAIMER: The information provided on this page is intended solely for informational purposes for Students, Freshers & Experience candidates. All the recruitment details are sourced directly from the official website and pages of the respective company. Latest MNC Jobs do not guarantee job placement, and the recruitment process will follow the company’s official rules and Human Resource guidelines. Latest MNC Jobs do not charge any fees for sharing job information. Latest MNC Jobs strongly advise Students, Freshers & Experience candidates not to make any payments for any job opportunities.