Slice Recruitment Drive; Hiring Customer Experience Executive – Apply Now

Customer Experience Executive Jobs in Bangalore 2025!!!

Slice announced job vacancy for the post of Customer Experience Executive. The place of posting will be at Bangalore. Candidates who have completed Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company	Slice
Required Qualifications	Graduate
Skills	Customer Support, Problem Resolution & More
Work Type	Onsite
Official Website	sliceit.com

You’ll be a key part of the CX team, making sure every customer has a smooth, hassle-free, and awesome experience with the brand. You’ll be the go-to person for helping users, solving problems, and making their journey with slice as easy and fun as possible. Whether it's answering questions, providing support, or gathering feedback, you'll be at the heart of creating positive, lasting connections with our customers.

Θ Positions: Customer Experience Executive

Θ Job Location: Bangalore

Θ Salary: As per company Norms

Θ Job Type: Full Time

Θ Requisition ID: 57

Required Skills & Qualifications:

• Bachelor’s Degree in Business, Communication, or related field.
• Proven background in customer service or support, ideally within fintech or financial services.
• Strong verbal and written communication, problem-solving abilities, empathy, patience, and attention to detail.
• Experience with customer support platforms (Freshdesk) and CRM systems.
• Ability to collaborate with other departments to ensure excellent service.

Roles & Responsibilities:

• Customer Support: Handle inbound and outbound inquiries through phone, email, chat, and social media, offering clear, timely, and accurate information about products and services.
• Problem Resolution: Efficiently resolve customer issues and complaints, ensuring a positive and satisfying outcome.
• Relationship Building: Develop strong, personalized connections with customers to provide an engaging and positive experience.
• Feedback Collection: Gather and analyze customer feedback through surveys, direct communication, and reviews to identify improvement opportunities.
• Onboarding Support: Assist customers in getting started with Slice’s services, guiding them through setup and ensuring a smooth transition.
• Collaboration: Work with other teams (sales, operations, collections) to address customer needs and improve service delivery.
• Documentation & Reporting: Maintain accurate records of customer interactions and issues to track complaints and resolutions.
• Service Improvement: Identify trends and work with management to improve customer service processes.
• Product Knowledge: Stay informed about Slice’s products, services, and policies to provide the best customer support.
• Quality Assurance: Ensure all interactions maintain a high standard of professionalism, empathy, and respect.
• Follow-Up: Ensure issues are fully resolved, with follow-up to ensure customer satisfaction.

Benefits:

• Competitive salaries. Period.
• An extensive medical insurance that looks out for our employees & their dependents. We’ll love you and take care of you, our promise.
• Flexible working hours. Just don’t call us at 3AM, we like our sleep schedule.
• Tailored vacation & leave policies so that you enjoy every important moment in your life. 
• A reward system that celebrates hard work and milestones throughout the year. Expect a gift coming your way anytime you kill it here.
• Learning and upskilling opportunities. Seriously, not kidding.
• Good food, games, and a cool office to make you feel at home. An environment so good, you’ll forget the term “colleagues can’t be your friends”.

 

Apply Link – Click Here

For Regular Updates Join our WhatsApp – Click Here

For Regular Updates Join our Telegram – Click Here

DISCLAIMER: The information provided on this page is intended solely for informational purposes for Students, Freshers & Experience candidates. All the recruitment details are sourced directly from the official website and pages of the respective company. Latest MNC Jobs do not guarantee job placement, and the recruitment process will follow the company’s official rules and Human Resource guidelines. Latest MNC Jobs do not charge any fees for sharing job information. Latest MNC Jobs strongly advise Students, Freshers & Experience candidates not to make any payments for any job opportunities.