American Express Recruitment Drive; Hiring Business Analyst – Apply Now

Business Analyst Job Openings in Gurgaon 2025!!!

American Express announced job vacancy for the post of Business Analyst. The place of posting will be at Gurgaon (Hybrid). Candidates who have completed Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company	American Express
Required Qualifications	Graduate
Skills	Communication & MS-Excel
Category	Management
Work Type	Hybrid

The GOCM Team is responsible for processes like Inventory management, Prohance Management, Scheduling & shrinkage planning, Real-Time Management and local site support services. The GOCM team receive long & short-term capacity plans, forecasts from the Workforce Planning team for all markets, including all lines of business above. It is the responsibility of the GOCM team to convert these long-term plans into weekly and daily operational plans in order to optimize resources and drive efficiency across the network. GOCM capabilities will be provided for CFN inbound, outbound and back-office functions.

Θ Positions: Business Analyst

Θ Job Location: Gurgaon (Hybrid)

Θ Salary: As per company Norms

Θ Job Type: Full Time

Θ Requisition ID: 25003282

Required Skills & Qualifications:

• Graduate
• Experience and Working knowledge of MS-Excel for data manipulation and analysis
• Rating of G3/L3 or better in the last annual PMP Review
• Experience and Working knowledge of MS-Excel for data manipulation and analysis
• The incumbent should not be on any type of counseling at the time of applying
• Minimum Tenure of 18 Months for B28 and 12 Months of B30

Preferred Qualifications

• Prior experience in Capacity Planning/Dialer/Inventory management/Service level Planning (Experience in Work Force Management), MIS or Business/Data Analytics
• Working Knowledge/Experience on Applications like Python, Tableau, Sisense, SQL

Functional Skills/Capabilities:

• Ability to deliver under tight timelines
• Intellectually curious with a desire to learn and understand the business
• Critical thinker who exhibits good judgment and intuition (based on experience), knowing when to question outcomes or ask questions based on business/common sense
• Ability to navigate through a matrix environment and manage multiple priorities simultaneously without close supervision
• Self-starter with ability to execute with Minimal Direction and strong attention to detail

Responsibilities:

• Perform analysis on key metrics to help maximize productivity and Operational excellence
• Create reports/Analytics using multiple American Express data sources and key metrics
• Lead and drive projects to achieve results within stringent time frame
• Formulate and implement network level inventory strategy for CFN Business Unit

Benefits:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

 

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