BrowserStack Work from Home Jobs; Hiring Technical Support Analyst – Apply Now

Remote Automation Support Engineer Job Openings 2025!!!

BrowserStack announced job vacancy for the post of Automation Support Engineer. The place of posting will be at Remote (WFH). Candidates who have completed Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company	BrowserStack
Required Qualifications	Graduate
Skills	Selenium, Cypress, Playwright, Appium
Job Posted On	06.03.2025
Work Type	Remote

BrowserStack is the world's leading software testing platform powering over two million tests every day across 19 global data centers. BrowserStack's products help developers build bug-free software for the 5 billion internet users accessing websites and mobile applications through millions of combinations of digital environments—devices, browsers, operating systems, and versions. They help Tesco, Shell, NVIDIA, Discovery, Wells Fargo, and over 50,000 customers deliver quality software at speed by moving testing to their Cloud. With BrowserStack, Dev and QA teams can move fast while delivering an amazing experience for every customer.

Θ Positions: Automation Support Engineer

Θ Job Location: Remote (WFH)

Θ Salary: As per company Norms

Θ Job Type: Full Time

Θ Requisition ID: JR101800

Required Skills & Qualifications:

• 1+ Experience in Technical Support/Automation QA roles
• Excellent command over written & spoken English
• Good customer interaction skills through the spectrum of customer sentiments
• Knowledge or hands-on experience in functional and automation testing tools/frameworks like Selenium, Cypress, Playwright, Appium, etc.
• Hands-on experience in at least one programming language like Java, Node JS, Python, Ruby, etc.
• Knowledge of version control systems like Git, Github, Team Foundation Server (TFS), etc
• Basic understanding of APIs, bash or cURL scripting
• Basic knowledge of writing SQL queries like SELECT statements and JOIN clauses
• Basic know-how of networking concepts (http/s, ping, tracert, SSL, TCP/IP, Firewalls, Proxies, DNS,  etc)
• Basic understanding of Web Technologies like HTML, JavaScript, CSS, XML
• Problem-solving, analytical skills, and troubleshooting skills to address various customer use cases or requirements
• Should be a team player and should have a can-do attitude

Responsibilities:

• Provide 24 X 7 enterprise support to BrowserStack customers via Email, Chat & Phone.
• Active debugging on user test cases to ensure that they run across all browser platforms
• Respond to public queries around BrowserStack products on forums
• Collaborate with Engineering, Product Management & Sales teams to fix product issues quickly & to provide product improvement ideas
• Actively contribute to the public & internal Knowledge-base

Benefits:

• Medical insurance for self, spouse, upto 2 dependent children and Parents or Parents-in-law up to INR 5,00,000
• Gratuity as per payment of Gratuity Act, 1972
• Unlimited Time Off to ensure our people invest in their wellbeing, to rest and rejuvenate, spend quality time with family and friends
• Remote-First work environment that allows our people to work from anywhere in India
• Remote-First Benefit for home office setup, connectivity, accessories, co-working spaces, wellbeing to ensure an amazing remote work experience

 

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