NatWest Recruitment Drive; Hiring Operations Analyst – Apply Now

Customer Service & Operations Analyst Job Openings in Gurgaon 2025!!!

NatWest announced job vacancy for the post of Customer Service & Operations Analyst, Webchat. The place of posting will be at Gurgaon. Candidates who have completed Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company	NatWest
Required Qualifications	Graduate
Skills	International Chat or Email process
Work Type	Onsite
Closing Date	24.03.2025

This is an opportunity to make a positive impact to our customers and colleagues, as you deliver successful customer and business outcomes. You’ll be actively participating in initiatives to improve customer service, processes and procedures. You’ll hone your existing analytical skills and be well positioned to advance your career in this fast-paced role

Θ Positions: Customer Service & Operations Analyst, Webchat

Θ Job Location: Gurgaon

Θ Salary: As per company Norms

Θ Job Type: Full Time

Θ Requisition ID: R-00247815

Required Skills & Qualifications:

• Graduate
• Excellent written communication skills
• Minimum 6 months to 1 or 1.5 years hands on experience in an International Chat or Email process
• Any graduation or post graduation. Preferred 2023 or 2024 pass outs
• Comfortable working in 24*7 shifts
• Microsoft Office skills, including PowerPoint, Excel and Word

Job Description:

In this key role, you’ll be providing crucial support to customers and colleagues in our contact centers. You’ll be responding to and investigating queries, providing support on business processes, policies and procedures and developing an understanding of customer and business needs in order to suggest improvements and increase efficiency.

You’ll also be:

• Identifying barriers to performance and coordinating improvements to enhance our efficiency
• Working closely with operational centers, providing coaching and support to increase efficiency and knowledge
• Keeping accurate records of day to day operations, logging incidents and identifying trends
• Reviewing manual or ineffective processes which could be automated or enhanced
• Maintaining a focus on improving our customer service and experiences

 

Apply Link – Click Here

For Regular Updates Join our WhatsApp – Click Here

For Regular Updates Join our Telegram – Click Here

DISCLAIMER: The information provided on this page is intended solely for informational purposes for Students, Freshers & Experience candidates. All the recruitment details are sourced directly from the official website and pages of the respective company. Latest MNC Jobs do not guarantee job placement, and the recruitment process will follow the company’s official rules and Human Resource guidelines. Latest MNC Jobs do not charge any fees for sharing job information. Latest MNC Jobs strongly advise Students, Freshers & Experience candidates not to make any payments for any job opportunities.