Oracle Recruitment Drive; Hiring Customer Service Analyst – Apply Now

Customer Service Support Analyst Job Openings in Bangalore 2025!!!

Oracle announced job vacancy for the post of Customer Service Analyst 1-Support. The place of posting will be at Bangalore. Candidates who have completed Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company	Oracle
Required Qualifications	Graduate
Skills	Change Management, Configuration Management
Category	Support
Work Type	Onsite

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for their Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

Θ Positions: Customer Service Analyst 1-Support

Θ Job Location: Bangalore

Θ Salary: As per company Norms

Θ Job Type: Full Time

Θ Requisition ID: 269492

Required Skills & Qualifications:

• Graduate with 0 – 2+ yrs of Experience
• Change Management
• Configuration Management
• Customer Satisfaction
• Excellent communication skills
• Healthcare Technology
• SQL (Structured Query Language)
• Troubleshooting

Responsibilities:

• In this role, your primary focus will be to deliver post-sales support and solutions to the Oracle Support Services customer base while serving as an advocate for customer needs.
• You will be responsible for fielding and resolving post-sales non-technical customer inquiries via phone and electronic means and technical questions regarding the use of and troubleshooting for our Electronic Support Services.
• As a primary point of contact for customers, you will act as a liaison between Oracle employees and the customer with moderate direction from Senior Client Relations Analysts and management.
• You will also provide guidance and resolution on a wide range of technical and non-technical customer issues.
• Resolution is primarily provided in real time with follow up for more complex matters.

 

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