WPP Recruitment Drive; Hiring Onboarding Analyst - Apply Now

Service Now Onboarding Analyst ​Job Openings in Chennai 2025!!!

WPP announced job vacancy for the post of Service Now Onboarding Analyst​. The place of posting will be at Chennai. Candidates who have completed Educational Qualifications with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company	WPP
Required Qualifications	Graduate
Skills	Problem-solving and troubleshooting
Category	Banking Operations
Work Type	Onsite

A ServiceNow Onboarding Analyst is responsible for facilitating and managing the onboarding process within the ServiceNow platform. This role typically involves analysis of workflows, data requirements, and ensuring a seamless onboarding experience for new services or Agencies.  They are seeking a detail-oriented and tech-savvy ServiceNow Onboarding Analyst to streamline and optimize the onboarding process. The ideal candidate will have a strong understanding of the ServiceNow platform, excellent problem-solving skills, and the ability to collaborate across departments to enhance user experiences. The role will report to ServiceNow Product Owner – New Request & Knowledge Bank

Θ Positions: Service Now Onboarding Analyst ​

Θ Job Location: Chennai

Θ Salary: As per company Norms

Θ Job Type: Full Time

Θ Requisition ID: 7838237002

Required Skills & Qualifications:

• Graduate
• ServiceNow administration and configuration understanding.
• Workflow design and process optimization.
• Reporting and analytics.
• Stakeholder management and collaboration.
• Problem-solving and troubleshooting.

Job Description:

• Onboarding Process Management:
• Requirements gathering and design of workflows, forms and data requirements in ServiceNow.
• Coordinate with all relevant departments to gather requirements and configure the onboarding process accordingly.
• Ensure a seamless experience for new services and Agencies through accurate and timely delivery of onboarding tasks.
• Propose “out of the Box” solutions minimizing any customization within the ServiceNow platform to meet organizational needs.
• Monitor and resolve issues or errors during the onboarding process.
• Data Management and Reporting:
• Maintain accurate records of onboarding activities and documentation.
• Generate and analyze reports to track onboarding progress and identify areas for improvement.
• Ensure compliance with data protection and privacy regulations.
• Collaboration and Support:
• Act as the primary point of contact for onboarding-related queries and technical support.
• Provide training and guidance to users on onboarding processes within ServiceNow.
• Collaborate with ServiceNow developers and administrators to implement updates or resolve system issues.

 

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