Ditto Work from Home Jobs; Hiring Customer Support – Apply Now

Remote Customer Service Quality Executive Job Openings 2025!!!

Ditto announced job vacancy for the post of Customer Service Quality Executive. The place of posting will be at Remote (WFH). Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company	Ditto
Required Qualifications	Graduate
Skills	Communication & Customer service
Category	Customer Support
Work Type	Remote

At Ditto, their mission is to empower users with a deep understanding of insurance, enabling them to narrow down choices, sidestep common pitfalls, and ultimately make well-informed decisions. From delivering expert insurance advice to facilitating smooth policy purchases and providing dedicated claim support, Ditto ensures a seamless end-to-end insurance experience. They pioneered the industry-first "No-spam" policy, underscoring their commitment to user-centric solutions. Over the past three years, they've successfully assisted over 300,000 users with personalised insurance advice. Ditto is part of the Finshots family, a leading financial newsletter boasting a subscriber base of over 500,000 and they are backed by India’s largest stock-broker Zerodha

Θ Positions: Customer Service Quality Executive

Θ Job Location: Remote (WFH)

Θ Salary: INR 4,54,600 PA

Θ Job Type: Full Time

Θ Requisition ID:

Roles and Responsibilities:

• Call monitoring and provide actionable insight to improve current processes
• Assist in developing, creating, and implementing quality processes
• Gather information to help improve advisor performance
• Provide feedback on the quality of advisor's recommendation
• Develop customer support quality standards

Required Skills & Qualifications:

• Graduate
• Experience of 0 - 3 years
• Strong communication skills
• Excellent customer service skills
• Strong sense of ownership and leadership quality
• Excellent listening and analytical skills
• Ability to communicate and collaborate effectively

 

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