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Operations Processing Associate Job Openings in Gurgaon 2025!!!

NTT Data announced job vacancy for the post of Operations Processing Associate. The place of posting will be at Gurgaon. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company	NTT Data
Required Qualifications	Graduate
Skills	Customer service & MS Office Applications
Category	Operations
Work Type	Onsite

Transformation happens when they ignite change. Take charge of your digital business transformation today to create the agility you need to react to the societal, political and economic demands on your business tomorrow. At NTT DATA, they invest in cutting-edge technologies and create a strong partner ecosystem. They’ve evolved within their own company to help organizations like yours maximize their digital operations.

Θ Positions: Operations Processing Associate

Θ Job Location: Gurgaon

Θ Salary: As Per Company Norms

Θ Job Type: Full Time

Θ Requisition ID: 563327923590632

Roles and Responsibilities:

• Commissioning & De-commissioning of security products such a Closed-Circuit Cameras etc that are installed at various retail stores across North-America and Global.
• Conduct Audit & Compliance checks to ensure accuracy of data captured by the installed security products, by reviewing video-recordings.
• Correct settings and configuration of New and Existing cameras, remotely.
• Investigate and resolve data or account discrepancies
• Escalate issues in a timely manner to a supervisor – when unable to resolve/ understand customer request/issues.
• Demonstrate good interpersonal and customer relationship skills
• Document all activities and actions required to successfully resolve customer issues.
• Provide efficient and courteous service to customers at all times.
• Apply in-depth knowledge of systems and operations in support of assigned customer group

Required Skills & Qualifications:

• Open to work in 24 x 7 environment, specially US shifts
• 6+ months of experience in a customer service role - ability to understand customer request and apply a logical thought process to find a solution.
• 6+ months of experience using Windows PC applications, including MS Office, which require use of keyboard, screen navigation and awareness of internet.
• Strong attention to detail, time management and organizational skills.
• Ability to communicate (oral and written) effectively to exchange information with our client.
• Graduate, in any stream
• Should be working from Delhi NCR region in current WFH situation

Typical Years of Experience:

• Typically requires 1-3 years relevant experience.
• Required schedule availability for this position is Monday-Friday (11:00am to 09:00pm IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend’s basis business requirement.

 

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