Confluent Work from Home Jobs; Hiring Technical Support Engineer – Apply Now

Remote Technical Support Engineer Job Openings 2025!!!

Confluent announced job vacancy for the post of Technical Support Engineer. The place of posting will be at Remote (WFH). Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company	Confluent
Required Qualifications	Graduate
Skills	Linux (resource contention, network bottlenecks, etc.)
Category	Customer Solutions
Work Type	Remote

Technical Support Engineers work at the intersection of their client services and engineering teams and drive customer success by helping identify and resolve critical business issues. In this role you’ll interact directly with their customers to provide software development and operations expertise, leveraging deep knowledge of best practices in the use of Apache Kafka, the broader Confluent Platform, as well as complementary systems. You will be hands on in fixing issues seen by Confluent customers and contributing fixes back to the open source community. Throughout all of these interactions, you’ll build strong relationships with customers, ensuring exemplary support and timely resolution to customer requests.

Θ Positions: Technical Support Engineer

Θ Job Location: Remote (WFH)

Θ Salary: As Per Company Norms

Θ Job Type: Full Time

Θ Requisition ID:

Roles and Responsibilities:

• Working with customers to resolve a wide range of issues with their Confluent deployments
• Contributing to process development - we’re a small team, so we’re looking for people who want to help us lay the foundation for growing efficiently and with a best-in-class culture
• Communicating with our core engineering team to provide real-time product feedback from the field
• Improving product documentation and authoring knowledge base articles
• Creating and reviewing product demos and internal tooling
• Working closely with the team behind Apache Kafka!

Required Skills & Qualifications:

• Excitement in learning about streaming data and becoming a domain expert in Apache Kafka
• Experience in diagnosing, reproducing, and resolving customer issues
• Desire to make customers successful through direct interaction
• Experience troubleshooting applications running on Linux (resource contention, network bottlenecks, etc.)

 

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