Johnson Controls Recruitment Drive; Hiring Graduate Engineer Trainee – Apply Now

Graduate Engineer Trainee Job Openings in Pune 2025!!!

Johnson Controls announced job vacancy for the post of Graduate Engineer Trainee. The place of posting will be at Pune. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company	Johnson Controls
Required Qualifications	Graduate
Skills	Troubleshooting, diagnosing, and resolving hardware and software issues for Windows environments
Category	Information Systems
Work Type	Onsite

As a Wintel Support Specialist at JCI, you will be part of a dynamic team responsible for providing exceptional technical support to their users. Your primary role will involve troubleshooting, diagnosing, and resolving hardware and software issues for Windows environments.

Θ Positions: Graduate Engineer Trainee

Θ Job Location: Pune

Θ Salary: As Per Company Norms

Θ Job Type: Full Time

Θ Requisition ID: WD30239866

Roles and Responsibilities:

• Provide level 1 and 2 end-user support, managing ticket queues and escalating issues as needed.
• Install, configure, and maintain Windows operating systems and related applications.
• Assist users with hardware and software troubleshooting via phone, email, or remote access.
• Document all support interactions and resolutions within the IT service management system.
• Participate in onboarding new users by setting up and configuring workstations.
• Assist in the maintenance and inventory of IT hardware and software.
• Collaborate with other IT team members to improve support processes and user satisfaction.

Required Skills & Qualifications:

• 0-1 year of experience in IT support or a related field.
• Basic understanding of Windows operating systems and common software applications.
• Strong communication skills and a customer-oriented mindset.
• Ability to troubleshoot hardware and software issues effectively.

Preferred:

• Familiarity with IT service management tools.
• Basic knowledge of networking concepts.
• Relevant certifications (e.g., CompTIA A+, Microsoft Certified) are a plus.

 

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