Strada Recruitment Drive; Hiring Trainee Associate – Apply Now

Trainee Associate Job Openings in Kochi 2025!!!

Strada announced job vacancy for the post of Trainee Associate. The place of posting will be at Kochi. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company	Strada
Required Qualifications	Graduate
Skills	Good communication skills, Commitment to achieve deadlines & Learning Attitude
Category	Delivery
Work Type	Onsite

Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally. With a team of more than 8,000 experts, Strada blends leading-edge technology with human. ingenuity to help businesses across the globe design and deliver at scale. Supporting over 30 years to 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward.

It’s why they’re so driven to connect passion with purpose. their team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work.

Θ Positions: Trainee Associate

Θ Job Location: Kochi

Θ Salary: As Per Company Norms

Θ Job Type: Full Time

Θ Requisition ID: R-34775 

Roles and Responsibilities:

• Be responsible for benefits administration for client employees located globally.
• Resolve cases and enter benefits data into the system for client employees.
• Collaborate with the client to address requests, including project-related or escalated employee issues.
• Define processes to support the delivery of International Benefits solutions aligned with the global strategy, focusing on process optimization and client value creation.
• Contribute to projects using standard project management disciplines.
• Work collaboratively with colleagues, third-party providers, and client contacts to ensure seamless process delivery for client employees.
• Develop reports using various data extraction tools to meet client plan rules and resolve issues.
• Analyze benefits systems to identify gaps in functionality compared to client plan rules and determine the root cause of issues.
• Execute test plans to ensure client plan rules meet systematic specifications and demonstrate quality assurance principles.
• Escalate production-related issues to the team promptly and work closely with team leads and clients to maintain SLAs.
• Suggest improvements to systems and procedures for business enhancement.
• Participate actively in the process transition from the client to the Strada office.
• Attend client knowledge transfer sessions and use admin guides to develop a strong understanding of benefits processes.
• Prepare/modify Standard Operating Procedures (SOPs) as training/reference materials (MS Word knowledge required).
• Create activity calendars and checklists (Excel knowledge required).
• Take a leading role in system testing during Internal Acceptance Testing and support User Acceptance Testing.
• Act as a backup for team members and ensure seamless coordination within the team.

Required Skills & Qualifications:

• Excellent proficiency in English language.
• Graduate from any stream / 3-year diploma.
• 1 year of experience in BPO/HRO/Benefits Handling.
• Process implementation experience will be an added advantage.
• Procedure (SOPs, Work Instructions) writing experience.
• Extensive analytical and problem-solving skills.
• Strong attention to details.
• Great Time management skills.
• Experience in MS Office applications.
• High level of self-motivation and proactivity.
• Spotless record and strong ethos.
• Keen and willingness to learn.
• Commitment to achieve deadlines.
• Willingness to work in rotational & night shifts.
• Skills: Good communication skills, Commitment to achieve deadlines & Learning Attitude

 

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