Accenture Recruitment Drive; Hiring Associate – Apply Now

Utility Bill New Associate Job Openings in Chennai 2025!!!

Accenture announced job vacancy for the post of Utility Bill New Associate. The place of posting will be at Chennai. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company	Accenture
Required Qualifications	Graduate
Skills	Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests
Category	Backoffice - Service Desk Non-Voice Support
Work Type	Onsite

You will be aligned with their Customer Support vertical and help them in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat.

Θ Positions: Utility Bill New Associate

Θ Job Location: Chennai

Θ Salary: As Per Company Norms

Θ Job Type: Full Time

Θ Requisition ID: AIOC-S01590931

Roles and Responsibilities:

• In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
• Your primary interaction is within your own team and your direct supervisor
• In this role you will be given detailed instructions on all tasks
• The decisions that you make impact your own work and are closely supervised
• You will be an individual contributor as a part of a team with a predetermined, narrow scope of work
• Please note that this role may require you to work in rotational shifts

Required Skills & Qualifications:

• Any Graduation
• Years of Experience:0 to 1 years
• Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support.
• Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat.
• Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support.
• Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat.

 

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