FIS Recruitment Drive; Hiring Associate – Apply Now

Financial Services Account Associate II Job Openings in Hyderabad 2025!!!

FIS announced job vacancy for the post of Financial Services Account Associate II. The place of posting will be at Hyderabad. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company	FIS
Required Qualifications	Graduate
Skills	Communication and interpersonal skills
Category	Finance
Work Type	Onsite

The Transfer Agency is a division responsible for Transaction Operations, Processing, and associated functions of mutual funds for various clients. At FIS they provide service to clients via various channels like Transaction processing, calls & correspondence etc. The customer support may include but not limited to Accounts set up, Shareholder data maintenance, liquidation & overall record keeping.

Θ Positions: Financial Services Account Associate II

Θ Job Location: Hyderabad

Θ Salary: As Per Company Norms

Θ Job Type: Full Time

Θ Requisition ID: JR0300532

Roles and Responsibilities:

• Verifying and inputting customer requests to ensure information is correct and in good order and takes appropriate action.
• Performing quality control activities to ensure quality standards are met.
• Producing template email or written correspondence to customers, when appropriate
• Adhering to all policies & procedure guidelines and divisional operational metrics/standards to achieve operational, productivity and quality
• Adhering to all fund/company policies and regulatory controls/requirement
• Identifying improvement opportunities to streamline business processes resulting in greater efficiencies, productivity and/or service
• Guiding/mentoring peers on less complex processes
• Excellent customer service skills that build high levels of customer satisfaction
• Strong phone, verbal and written communication skills, along with active listening
• Customer focus and adaptability to different personality types
• Demonstrates effective people skills and sensitivities when dealing with others
• Ability to work both independently and in a team environment

Required Skills & Qualifications:

• Bachelor of Commerce/Business
• Excellent communication and interpersonal skills
• Excellent knowledge of Customer Services; Global mindset (Desirable)
• Fresher or 1 to 2 Years of experience from international calling process
• Shift timing – 7:30 PM to 4:30 AM and Hybrid model.
• Temporary work from home. Flexible to work in office environment post operations begin in office.

 

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