Tata Communications Recruitment Drive; Hiring Cloud Operations Engineer – Apply Now

Engineer - Cloud Operations Job Openings in Chennai 2025!!!

Tata Communications announced job vacancy for the post of Engineer - Cloud Operations. The place of posting will be at Chennai. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company	Tata Communications
Required Qualifications	Graduate
Skills	Business management, statistics, analytics, spreadsheet software, etc..,
Category	Engineering
Work Type	Onsite

Tata Communications Redefines Connectivity with Innovation and Intelligence. Driving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Θ Positions: Engineer - Cloud Operations

Θ Job Location: Chennai

Θ Salary: As Per Company Norms

Θ Job Type: Full Time

Θ Requisition ID: 7309105869

Roles and Responsibilities:

• Change managers are responsible for monitoring and supervising changes to business processes and systems, technology and structures within the organization and ensure that changes are implemented on time
• Ensure to assess and approve all type of “Change request (CRs)” and schedule a CAB review meeting with relevant stakeholders on all business days.
• Ensure that changes are recorded and evaluated, and that authorized changes are prioritized, planned, tested, implemented, documented, and reviewed in a controlled manner
• Authorize change requests and coordinate with the Change Advisory Board for changes presenting higher risk
• Ensure standardized methods and techniques are used for efficient and prompt handling of all changes to meet agreed service levels and to prevent the occurrence of any change-related incidents
• Ensure to prepare the Audit reports – Change requests to be audited and update TSMs on the compliance adherence
• Thorough knowledge of, and experience in, change management principles and methodology
• Ensure to maintain the patching calendar for quarterly/half yearly/annually by coordinating with technical teams and customers.
• Ensure to send patch notification to all the customers on regular intervals.
• Publish pre-patch reports to customer in the event of customer acceptance for patching
• Schedule downtime and coordinate to ensure patching takes place within scheduled window
• Ensure UPS calendars are received from Datacentres with a 30-day notice with Finalize inventory for UPS activities.
• Receive impact analysis and go-ahead from technology teams. Communicate schedule and receive go-ahead from customers for downtime if required.DR Drill need to be coordinate and drive end to end between the Technology teams and customers
• Ensure 100% DR Drill successfully completion without any downtime
• Working times for Change Management & Planned event: 9Hours / 5 Days (all business days of the week)

Required Skills & Qualifications:

• Experience: 1 – 2yrs
• Good understanding of production IT Environment and IT Operations with ITIL certification.
• Must be curious and have a passion for solving problems
• Thorough knowledge of, and experience in, change management principles and methodology.
• Skill in business management, statistics, analytics, and spreadsheet software such as Excel.
• Ability to Managing the Email transaction effectively.
• Ability to influence others and achieve common goals.
• Excellent communication skills and ability to build strong relationships.
• Need to extend the shifts whenever support required.

 

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