NielsenIQ Work from Home Jobs; Hiring Data Ops Analyst – Apply Now

Remote Data Ops Analyst - Technical Support Job Openings 2025!!!

NielsenIQ announced a new vacancy for the position of Data Ops Analyst – Technical Support. This Work from Home opportunity is ideal for candidates looking for remote data analyst jobs in India and those applying for work from home technical support roles. Graduates, Engineers, and Post Graduates — both Freshers and Experienced — are eligible to apply. More details about the job description and responsibilities are provided below.

Company Overview

Name of the Company	NielsenIQ
Required Qualifications	Graduate / Post Graduate
Skills	Zendesk, Communication, Strong problem-solving and analytical skills
Category	Technical Support
Work Type	Remote

NielsenIQ is a global measurement and analytics leader offering data-driven insights to consumer brands and retailers worldwide. The company supports innovation and growth through accurate market intelligence. With operations in 90+ countries, it provides one of the most trusted analytics ecosystems globally. This role is also suitable for candidates exploring high paying data analytics jobs and online technical support jobs.

Job Details

Θ Positions: Data Ops Analyst - Technical Support

Θ Job Location: Work from Home - India

Θ Salary: As per company standards

Θ Job Type: Full Time

Θ Requisition ID: 744000095343201

Roles and Responsibilities

• Provide customer support through Zendesk (email and in-app requests).
• Manage user inquiries related to various mobile apps and websites.
• Run MySQL queries to diagnose and resolve issues.
• Use API GET/POST requests to retrieve and verify user data.
• Work with product and development teams to handle escalations.
• Log and track bugs or suggestions using Jira.
• Create and update internal documentation in Confluence.
• Ensure accuracy, empathy, and professionalism in all user interactions.

Required Skills & Qualifications

• 1–2 years of experience in technical customer support or similar roles.
• Experience with Zendesk or similar ticketing tools.
• Excellent written English communication.
• Strong analytical and problem-solving abilities.
• Ability to multitask and manage priorities effectively.

Nice to Have

• Hands-on experience with Jira and Confluence.
• Basic understanding of SQL and API operations.
• Familiarity with mobile ecosystems (iOS/Android).
• Prior experience in SaaS or tech support environments.
• Suitable for candidates searching for IT support jobs from home.

Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning access
• Employee Assistance Program (EAP)

How to Apply

Apply Link – Click Here

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Disclaimer

The information provided is for the benefit of Students, Freshers, and Experienced candidates. All job details are sourced from official company pages. Latest MNC Jobs does not guarantee placements, and the recruitment process will follow company guidelines. We do not charge any fees for sharing job information. Candidates are strongly advised not to pay anyone for job opportunities.