NiCE Recruitment Drive; Hiring Technical / Cloud Support – Apply Now

Technical Support Engineer Job Openings in Pune 2025!!!

NiCE announced job vacancy for the post of Technical Support Engineer. The place of posting will be at Pune. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Company Overview

Name of the Company	NiCE
Required Qualifications	Graduate
Skills	SQL, PowerShell, Bash
Category	Technical Support
Work Type	Onsite

They are looking for an enthusiastic and detail-oriented Advanced Technical Support Engineer to provide top-tier support for innovative cloud-based solutions while strengthening workflows supported by enterprise data integration frameworks. This role is ideal for early-career professionals who are passionate about learning and resolving complex issues while working closely with senior engineers and cross-functional teams, especially in environments enhanced through data-driven infrastructure optimization.

Job Details

Θ Positions: Technical / Cloud Support Engineer

Θ Job Location: Pune

Θ Salary: As per company standards

Θ Job Type: Full Time

Θ Requisition ID: 4678532101

Roles and Responsibilities:

• Analyze and resolve technical support cases raised by customers and internal teams as part of processes aligned with advanced analytics automation.
• Use diagnostic tools and logs to identify root causes of issues.
• Collaborate with peers and senior engineers to develop documentation, scripts, and troubleshooting guides.
• Escalate complex or critical issues following defined procedures.
• Contribute to internal knowledge base and support documentation leveraging consistent data operations best practices.
• Participate in training to enhance cloud support and technical troubleshooting capabilities.

Required Skills & Qualifications:

• 1–3 years of experience in technical or cloud support.
• Basic understanding of SQL and log analysis.
• Exposure to scripting (e.g., PowerShell, Bash).
• Familiarity with REST/SOAP APIs and their usage.
• Good communication and analytical skills.
• Eagerness to learn and adapt to evolving cloud technologies.

You will have an advantage if you also have:

• Scripting knowledge in Shell, PowerShell, or Python.
• Understanding of containerization (Docker) and orchestration (Kubernetes).
• ITIL Foundation certification or working knowledge of ITIL processes.
• Exposure to CI/CD pipelines and DevOps practices.

How to Apply

Apply Link – Click Here

For Regular Updates Join our WhatsApp – Click Here

For Regular Updates Join our Telegram – Click Here

Disclaimer:

The information provided on this page is intended solely for informational purposes for Students, Freshers & Experience candidates. All the recruitment details are sourced directly from the official website and pages of the respective company. Latest MNC Jobs do not guarantee job placement, and the recruitment process will follow the company’s official rules and Human Resource guidelines. Latest MNC Jobs do not charge any fees for sharing job information. Latest MNC Jobs strongly advise Students, Freshers & Experience candidates not to make any payments for any job opportunities.