Optum Recruitment Drive; Hiring Junior Process Executive – Apply Now

Junior Process Executive – MRR Job Openings in Chennai 2025!!!

Optum announced job vacancy for the post of Junior Process Executive – MRR. The place of posting will be at Chennai. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Company Overview

Name of the Company	Optum
Required Qualifications	Graduate
Skills	Problem solving skills, and attention to detail
Category	Medical & Clinical Operations
Work Type	Onsite

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with their team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities they serve as you help them advance health optimization on a global scale. Join them to start Caring. Connecting. Growing together.

The Junior Process Executive – MRR will be responsible for retrieving medical records from various healthcare facilities on behalf of health plans and other clients for retrospective and prospective reviews, supporting medical record retrieval jobs in healthcare operations. This position is full time. Employees are required to have flexibility to work any of their 8-hour shift schedules during their normal business hours.

Job Details

Θ Positions: Junior Process Executive – MRR

Θ Job Location: Chennai

Θ Salary: As per company standards

Θ Job Type: Full Time

Θ Requisition ID: 2330637

Roles and Responsibilities:

• Retrieve Medical Records, remotely, from healthcare providers and facilities ensuring all records are obtained in a timely and accurate manner as part of junior process executive MRR role
• Ensure compliance with all US federal and state regulations related to medical record retrieval
• Review medical records to ensure completeness and accuracy
• Utilize electronic health record systems to retrieve and store medical records
• Assists in team building and ensuring teamwork
• Maintain a detailed and accurate tracking system to monitor the progress of medical record retrieval requests
• Communicate with internal teams regarding the status of medical record retrieval requests
• Participate in the development and implementation of process improvements including software/hardware functionality, testing, and implementation to increase efficiency and accuracy
• Requires an individual to maintain the ability to work in an environment with PHI / PII data
• Performs Quality Assurance and Quality Control assessments on request
• Identifies areas of potential growth opportunity for the company and any process improvements to reduce issues
• May be assigned other duties, including supporting other departments
• Must maintain compliance with all company policies and procedures
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Skills & Qualifications:

• Any degree must be completed
• 6+ months of experience in BPO (Non voice process) with good communication skill aligned with non voice BPO healthcare process
• Experience with Microsoft Word, Microsoft Excel (data entry, sort or filter, and work within tables) and Microsoft Outlook (email and calendar management)
• Willing to work in different shifts or Saturdays and on Indian holidays
• Preferred Qualification: Knowledge of US Healthcare Industry

Soft Skills:

• Solid attention to detail
• Problem solving skills, and attention to detail
• Excellent Verbal and written communication skills, including ability to effectively communicate with internal and external customers
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and as part of a team
• Ability to prioritize tasks and manage multiple projects simultaneously and carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• High level of ethics, integrity, discretion, and confidentiality

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