American Express GBT Recruitment Drive; Hiring Account Representative – Apply Now

Account Representative Job Openings in Gurgaon 2026!!!

American Express GBT announced job vacancy for the post of Dedicated Account Representative. The place of posting will be at Gurgaon. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Company Overview

Name of the Company	American Express Global Business Travel
Required Qualifications	Graduate
Skills	Extensive Customer Service Skills
Category	Accounts
Work Type	Onsite

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on their industry. They’re here to help their colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Job Details

Θ Positions: Dedicated Account Representative

Θ Job Location: Gurgaon

Θ Salary: As per company standards

Θ Job Type: Full Time

Θ Requisition ID: J-78306

Roles and Responsibilities:

• Provide tool & site administration for online tools
• Provide tool support and administration (e.g. EA)
• Create and distribute reporting and scorecards including BUR.
• Contract administration and implementation (Air, Car, Hotel)
• Policy maintenance and insights
• Billing/settlement, reconciliation or soft dollar or unused ticket administration.
• Crisis management reporting and coordination with 3rd parties (e.g. ISOS)
• Project handle client request to completion (e.g. vendor support, market share)
• Internal point of contact for other Amex GBT teams (PRDS, product)

Required Skills & Qualifications:

• Thorough knowledge of the Business Travel Industry
• Knowledge of online booking tool functionalities
• Knowledge to support Guide Auditor and Flexible HR Feed a plus
• Knowledge of GDS (Sabre/Apollo) & correx functionality
• Extensive Customer Service Skills
• Highly organized and detail oriented
• Proficient in Excel, Word, PowerPoint and Microsoft Outlook
• Demonstrate strong analytical skills
• Ability to prioritise and good time management skills
• Ability to understand and effectively utilize technology via the web or GBT reporting tools
• Excellent oral and written communication skills

How to Apply

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