Infinite Recruitment Drive; Hiring IT Analyst – Apply Now

IT Analyst Job Openings in Noida 2026!!!

Infinite announced job vacancy for the post of IT Analyst. The place of posting will be at Noida. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Company Overview

Name of the Company	Infinite
Required Qualifications	Diploma / Graduate
Skills	Customer-focused mindset and positive attitude
Category	Technical Support
Work Type	Onsite

The Service Desk Engineer (L1) provides frontline technical support to end users, focusing on password resets, access management, software installations, and delivering clear and effective communication. This role ensures timely resolution of basic IT issues and supports smooth daily operations.=

Job Details

Θ Positions: IT Analyst

Θ Job Location: Noida

Θ Salary: As per company standards

Θ Job Type: Full Time

Θ Requisition ID: 42435BR

Roles and Responsibilities:

• Password & Account Support
• Perform password resets for users across multiple systems and applications.
• Assist with account unlocking and user identity verification.
• Follow security and compliance guidelines for credential management.
• Access Management
• Process new access requests, permission changes, and access removal.
• Create or modify user accounts in systems such as Active Directory / Azure AD (if applicable).
• Ensure access requests comply with organizational approval workflows.
• Software Installation & Support
• Install and configure standard office or business software on user systems.
• Troubleshoot basic software-related issues (installation errors, configuration issues, etc.).
• Coordinate with L2/L3 teams for application-related escalations if needed.
• User Communication & Ticket Handling
• Respond to user queries via phone, email, chat, or ticketing system.
• Log all interactions accurately into the ticketing tool with proper details.
• Communicate clearly, professionally, and proactively with users about progress and resolutions.
• Close tickets within defined SLA timelines.

Required Skills & Qualifications:

• Diploma/Graduate degree in IT, Computer Science, or related field.
• 0–2 years of experience in IT support or service desk roles (freshers with good communication are also suitable).
• Good understanding of:
• Password reset procedures
• User account and access provisioning
• Basic software installation
• Strong communication skills (verbal and written).
• Ability to follow standard procedures and security guidelines.
• Customer-focused mindset and positive attitude.

Preferred Skills (Nice to Have)

• Experience with Active Directory, Azure AD, or similar access tools.
• Familiarity with ticketing platforms like ServiceNow, Freshservice, JIRA, or Zoho Desk.
• Basic Windows OS troubleshooting knowledge.

How to Apply

Apply Link – Click Here

For Regular Updates Join our WhatsApp – Click Here

For Regular Updates Join our Telegram – Click Here

Disclaimer:

The information provided on this page is intended solely for informational purposes for Students, Freshers & Experience candidates. All the recruitment details are sourced directly from the official website and pages of the respective company. Latest MNC Jobs do not guarantee job placement, and the recruitment process will follow the company’s official rules and Human Resource guidelines. Latest MNC Jobs do not charge any fees for sharing job information. Latest MNC Jobs strongly advise Students, Freshers & Experience candidates not to make any payments for any job opportunities.