FE fundinfo Recruitment Drive; Hiring Client Support Analyst – Apply Now

Client Support Analyst Job Openings in Chennai 2026!!!

FE fundinfo announced job vacancy for the post of Client Support Analyst. The place of posting will be at Chennai. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Company Overview

Name of the Company	FE fundinfo
Required Qualifications	Graduate
Skills	Service Desk Tools and Managing Client Interactions
Category	Client Support
Work Type	Onsite

This role offers the opportunity to work closely with international clients while building deep expertise in financial products and fund data. You will be part of a collaborative Client Experience team that values learning, knowledge sharing, and continuous improvement. The position provides exposure to global stakeholders, structured career development, and the chance to grow your technical and client‑handling skills in a fast‑paced, service‑driven environment.

Job Details

Θ Positions: Client Support Analyst

Θ Job Location: Chennai

Θ Salary: As per company standards

Θ Job Type: Full Time

Θ Requisition ID: NA

Roles and Responsibilities:

• Managing customer enquiries across calls, emails, chats, and the customer portal, ensuring accurate logging, prioritisation, and resolution within agreed SLAs.
• Acting as the first point of contact for users of specialist products, resolving issues at first level wherever possible.
• Conducting effective investigation of client issues and coordinating with data and technical teams for escalation when required.
• Maintaining strong, professional relationships with clients through timely communication and a customer‑centric approach.
• Continuously building product, data, and market knowledge, and contributing to knowledge articles on the service portal.
• Adhering to company security policies and operational standards at all times.

Required Skills & Qualifications:

• You must have at least 2 years of experience in customer, application, or product support within a service desk or support environment.
• You will have hands‑on experience using service desk tools and managing client interactions across multiple communication channels.
• You will have a good understanding of MS Office tools to support daily operational tasks.
• You should have general knowledge of the financial domain, with exposure to fund data considered an added advantage.
• You will be comfortable communicating clearly and professionally with international clients in English.

How to Apply

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