Holafly Work from Home Jobs; Hiring NOC Specialist – Apply Now

Remote NOC Specialist Job Openings in India 2026!!!

Holafly announced job vacancy for the post of NOC Specialist. The place of posting will be at Remote (Work from Home). Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Company Overview

Name of the Company	Holafly
Required Qualifications	Graduate
Skills	Strong communication skills
Category	Networking
Work Type	Remote

As their NOC / L1 Support Specilist, you will be the first line of defense in ensuring global connectivity by monitoring our MVNE platform and resolving roaming technicalities. Your work directly impacts our brand promise of uninterrupted data, ensuring every traveler stays online regardless of their destination.

Job Details

Θ Positions: NOC Specialist

Θ Job Location: Remote (Work from Home)

Θ Salary: As per company standards

Θ Job Type: Full Time

Θ Requisition ID: 7447347

Roles and Responsibilities:

• Monitor and maintain service availability across our global networks using platforms like Zabbix to identify and resolve technical anomalies.
• Diagnose and troubleshoot complex eSIM and roaming registration flows to ensure rapid restoration of traveler connectivity.
• Manage the SIM lifecycle, from APN configurations to IMSI/ICCID validation, ensuring seamless activation for all users.
• Collaborate across teams, acting as the technical bridge between Customer Service and L2 engineering to escalate critical incidents effectively.
• Document operational processes and technical workflows to build a robust knowledge base that scales with our rapid growth.
• Drive service quality by tracking performance indicators and proactively identifying potential connectivity bottlenecks before they affect users.

Required Skills & Qualifications:

• Professional experience in a NOC, Technical Support, or Telecommunications operational environment.
• Foundational knowledge of mobile network elements (4G/5G) and roaming concepts like HSS, PGW, and APN settings.
• Technical curiosity for eSIM technologies, including activation flows and SM-DP+ basics.
• Strong communication skills, with the ability to translate technical issues into clear updates for non-technical stakeholders.
• Adaptability to thrive in a fast-paced, "brave" scale-up environment where quick learning is essential.

Nice-to-haves

• Basic understanding of Diameter (ULR/ULA) or MAP/SS7 protocols.
• Experience with Jira or similar enterprise ticketing systems.

Benefits & Perks

• Remote-first culture with a focus on outcome over hours.
• Flexible working schedule to support your work-life balance.
• The opportunity to grow within a blameless, collaborative environment that values ownership and continuous improvement.

How to Apply

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Disclaimer:

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