MoonPay Work from Home Jobs; Hiring Customer Operations Analyst – Apply Now

Remote Customer Operations Analyst Job Openings in Bangalore 2026!!!

MoonPay announced job vacancy for the post of Customer Operations Analyst. The place of posting will be at Remote (Work from Home) – Hiring Office in Bangalore. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Company Overview

Name of the Company	MoonPay
Required Qualifications	Graduate
Skills	Strong written communication skills
Category	Customer Operations
Work Type	Remote

As a Customer Support Specialist, you will help deliver fast, reliable, and high-quality support to MoonPay’s global customers and partners. You will investigate and resolve customer issues across multiple support channels, helping users successfully navigate MoonPay’s products and services. You will work closely with internal teams to resolve more complex cases, follow established support processes, and contribute feedback that helps improve the overall customer experience.We are looking for someone with early experience in customer support or operations who enjoys solving problems, communicating clearly with customers, and working in fast-paced technology environments.

Job Details

Θ Positions: Customer Operations Analyst

Θ Job Location: Remote (Work from Home) – Hiring Office in Bangalore

Θ Salary: As per company standards

Θ Job Type: This is a 6 month fixed-term contract (FTC) position, with the potential for a permanent role subject to business needs and performance.

Θ Requisition ID: NA

Roles and Responsibilities:

• Provide timely, high-quality support to MoonPay customers and partners across multiple channels such as email and Slack.
• Investigate customer issues, identify root causes, and resolve problems while ensuring a smooth and professional customer experience.
• Meet performance KPIs including CSAT, QA scores, and productivity targets.
• Accurately document customer interactions and case details within support tools and CRM systems.
• Collaborate with internal teams to resolve escalations and operational issues impacting customers.
• Identify recurring customer issues and share insights that help improve support workflows, documentation, and the overall customer experience.

Required Skills & Qualifications:

• 1+ years of experience in Customer Support, Customer Success, or Operations roles within technology-driven companies.
• Experience working in fast-paced environments such as FinTech, Crypto, Web3, or Consumer Technology is preferred.
• Strong written communication skills and the ability to clearly explain complex issues to customers.
• Highly organized and detail-oriented, with the ability to manage multiple support cases simultaneously.
• Comfortable learning new tools, systems, and products quickly in a rapidly evolving environment.

How to Apply

Apply Link – Click Here

For Regular Updates Join our WhatsApp – Click Here

For Regular Updates Join our Telegram – Click Here

Disclaimer:

The information provided on this page is intended solely for informational purposes for Students, Freshers & Experience candidates. All the recruitment details are sourced directly from the official website and pages of the respective company. Latest MNC Jobs do not guarantee job placement, and the recruitment process will follow the company’s official rules and Human Resource guidelines. Latest MNC Jobs do not charge any fees for sharing job information. Latest MNC Jobs strongly advise Students, Freshers & Experience candidates not to make any payments for any job opportunities.