Conduent Hiring Administration Services Associate (Freshers)

Conduent announced job vacancy for the post of Administration Services Associate in Customer Service & Transaction Processing unit. Candidates with graduate (freshers) are eligible to apply. We are advised candidates to read the job description, before apply

Name of the Organization – Conduent

Notification ID - 93994

Positions – Administration Services Associate

Location – Noida, Uttar Pradesh

Salary – As per company Norms

Educational Qualifications: Graduate

Job Description:

Job Track Description:

• Performs business support or technical work, using data organizing and coordination skills.
• Performs tasks based on established procedures.
• In some areas, requires vocational training, certifications, licensures, or equivalent experience.

General Profile

• Ability to perform in an analytical and operational process.
• Entry-level position with limited requirements for licenses, training, and certifications.
• Applies experience and skills to complete assigned work.
• Works within established procedures and practices.
• Works with a close degree of supervision.

Functional Knowledge

• Basic skillset in a range of processes, procedures, and systems.

Business Expertise

• Supports in the achievement of company goals by understanding how teams integrate for the best outcome.
• Impacts a team through quality of the services and information provided.
• Follows standardized procedures and practices and receives close supervision and guidance.
• For consistency, methods and tasks are described in detail.

Leadership

• Has no supervisory responsibilities.

Problem Solving

• Ability to problem solve, self-guided.
• Evaluates issues and solutions to provide the best outcome for the client and end-users.
• Has limited opportunity to exercise discretion.

Interpersonal Skills

• Exchanges information and ideas effectively.

Responsibility Statements

• Responds to open enrollment inquiries.
• Completes transaction(s) related to the customer’s inquiry.
• Documents call by creating detailed notes in the case management system.
• Completes callbacks in a timely manner and escalating as appropriate.
• Adheres to call center metrics and guidelines within established procedures.
• Performs other duties as assigned.
• Complies with all policies and standards.

Online Application Link – Click Here

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