Genpact Hyderabad Hiring Process Associate – Latest MNC Jobs

Genpact invites applications for the post of Process Associate for Hyderabad locations. Candidates with Graduate (in any stream) & Excellent Communication Skills (verbal and written) are eligible to apply. Candidates kindly read all the informations given below and apply soon before the link expires

Name of the Organization: Genpact

Notification ID: BFS034982

Positions: Process Associate

Location: Hyderabad

Salary: As per company Norms

Educational Qualifications:

• Graduate (in any stream)
• Excellent Communication Skills (verbal and written)

Preferred qualifications

• Good customer handling skills
• High Energy level 
• Effective probing skills and analyzing / understanding skills
• You should be able to work on a flexible schedule (including weekend shift)

Responsibilities

• Collect the delinquent amount from the customer over the phone or take promises from them on making the payment
• Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
• Inbound & outbound calling
• Provide payment plans basis customer requirement
• Maintain a deep understanding of client process and policies

Online Application Link – Click Here

For Regular Updates Join our Telegram – Click Here