MoEngage Hiring Associate Solutions Engineer | Freshers / Experience – Latest MNC Jobs

MoEngage announced new job openings for the post of Associate Solutions Engineer. Candidates with graduate & excellent communication skills in written and spoken English are eligible to apply. Candidates are advised to apply as soon before the link expires

Name of the Organization: MoEngage

Notification ID: None

Positions: Associate Solutions Engineer

Location: Bangalore

Job Type: Full Time

Educational Qualifications: Graduate

Preferred Skills:

• Adept in any one or more programming languages like Python,Java,Javascript,Angular,React, HTML/CSS
• Exposure to Linux/Unix operating systems and REST API
• Exposure to Database (SQL/Mongo) would be a huge plus
• Exposure and hands on experience in one of the following like AWS,Kafka and ElasticSearch would be highly preferred
• Excellent communication skills in written and spoken English

Responsibilities

• Investigating, troubleshooting, diagnosing and resolving technical issues in a cloud/SaaS environment
• Communicating effectively (both verbal and written) with our customers and internal stakeholders 
• Customer obsessive and roll up the sleeve attitude to help resolve customer issues or queries with a minimum resolution time
• Adding recurring issues to knowledge base articles or FAQs to minimize the turnaround time on closing support tickets
• Give constant and constructive feedback to team leads , product and engineering team to improve customer experience and suggest process improvements.
• Problem solving, having a natural curiosity and demonstrating the ability to learn rapidly
• Communicating well with different audiences (developers, technical and non-technical users)
• Should be flexible to work in shifts based on business requirements, including night shifts

Online Application Link – Click Here

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