Amazon Hyderabad Hiring CXQO Associate FTC – Latest MNC Jobs

Amazon announced new job openings for the post of CXQO Associate FTC for Hyderabad locations. Candidates with Bachelor's degree & 0 to 2 years of experience in a contact center or equivalent are eligible to apply. Candidates are advised to read all the information given below, before proceed to apply

Name of the Organization: Amazon

Notification ID:

Positions: CXQO Associate FTC

Location: Hyderabad

Salary: As per company Norms

Qualifications:

• Bachelor's degree
• 0 to 2 years of experience in a contact center or equivalent.
• Ability to work any shift including: nights, weekends and holidays.
• Comfortable working in an ambiguous and fast paced environment.
• Must be able to work from office.
• Must have PAN # and E-Aadhaar
• High attention to detail.

Preferred qualifications

• Proven record of delivery of performance metrics in an Operations environment
• Practical knowledge of data processing needs and trade-offs
• Experience with root cause analysis
• Experience driving process improvement initiatives and/or Lean/6 Sigma training

Job Description:

• Perform data collection tasks related to an Amazon device, application, or service.
• Execute tasks assigned to you on a daily basis by adhering to Standard Operating Procedures (SOPs) and predefined guidelines.
• Participate in process improvement to increase the quality, efficiency, and accuracy of your teams’ processes.
• Partner with your team manager when your work is delayed or blocked due to technical issues.
• Report issues with tools and software to the development team when necessary.
• Maintain strict confidentiality and follow all applicable Amazon policies for securing confidential information.

Online Application Link – Click Here

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