Ingram Micro Pune Hiring Associate Professional (IT Operations) - Lates MNC Jobs

Ingram Micro invites job applications for the post of Associate Professional (IT Operations) for Pune locations. Candidates with theoretical knowledge typically acquired from advanced education & typically requires a four year college degree or equivalent experience and 0-2 years functional experience are eligible to apply. Candidates read all the informations given below, before proceed to apply

Name of the Organization: Ingram Micro

Notification ID: R-102390

Positions: Associate Professional (IT Operations)

Location: Pune

Job Type: Full Time

Educational Qualifications:

• Entry-level professional individual contributor on a project or work team. Work is closely supervised. Problems faced are not typically difficult or complex. Explains facts, policies and practices related to job area.
• Works on projects of limited scope and complexity. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
• Uses company standard policies and procedures to resolve issues in which answers can be readily obtained. Work is reviewed regularly by supervisor or more senior peers.
• Requires broad theoretical knowledge typically acquired from advanced education. Typically requires a four year college degree or equivalent experience and 0-2 years functional experience.

Job Description:

Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $50 billion in revenue, we have become the world’s largest technology distributor with operations in 64 countries and more than 35,000 associates.

Responsibilities:

• Prioritize and schedule computer operations and workflow so processing equipment and other IT resources are used to their full capacity.
• Analyze production, maintenance, and malfunction records to identify problems and recommend solutions (e.g., changes to procedures, workflow, or equipment) to improve performance and increase the capacity.
• Research, evaluate, and recommend equipment purchases to enhance the capabilities of computer operations. Lead, direct, evaluate, and develop computer operations staff to ensure computer operations activities meet pre-established production targets and operating budgets.
• Liaise with functional or operational area managers to understand their current and future information needs and develop plans, cost estimates, and schedules for integrating these needs into existing operations.
• Select, and manage ongoing relationships with, vendors and suppliers (e.g., data entry providers) to ensure the organization receives satisfactory standards of service.
• Activities may include data processing, data entry, data control, position language set-up, and tape library.
• May provides support to the organization's internal users of computer applications and hardware (e.g., PCs, servers, mainframes); answers questions regarding system procedures, online transactions, systems status and downtime procedures; collaborates with network services, software systems engineering and/or application development in order to restore service and/or identify problems; maintains a troubleshooting tracking log ensuring timely resolution of problems.

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