SBI Card Hiring Assistant Manager – Graduate in Any Stream

SBI Card released new job notifications for the post of Assistant Manager for Mumbai locations. Candidates with Graduate in Any Stream & Deliver Recovery numbers as per assigned targets and Excellent Communication Skills are eligible to apply. Candidates kindly read all the informations given below, before proceed to apply

Name of the Organization: SBI Card

Notification ID: 16446

Positions: Assistant Manager

Location: Mumbai

Salary: As per company Norms

Educational Qualifications: Graduate in Any Stream

Skills Required:

• Communication Skill
• Resourcefulness
• Vendor Management
• Planning & Organizing
• Negotiation Skill
• Computer Skill with a strong knowledge of MS Office
• Interactive taking & willingness to stretch

Job Description:

• Drive Portfolio of Credit Card Recovery on field .  According to targets allocated to multiple agencies for their respective location.
• Compliance: Ensure proper documentation of customer interaction& raise alarms appropriately as per compliance procedures.
• Ensure data security.
• Conduct SVCL - Ensuring timely audit of vendor processes & documents for multiple agencies in respective location.
• Productivity: Monitor CAPE as per collection strategy.
• Operations, compliance & billing  - Ensure payment logistics - TAT adherence, proper hand-off procedure for cash collection & payments reach operations.
• Ensuring timely raising of multi-vendor bills/provisions for respective location.
• Field support along with FOS basis requirement on selective documents.
• Perform due diligence on accounts for settlement & ensure wing to wing closer.
• People: Ensure motivation of field executives by imparting knowledge on card industry, negotiate better, escalate cases etc.
• Ensure location coverage as per SLA designated with stakeholders.
• Ensure regular interactive sessions conducted at all agencies for respective location.
• Track hiring, ensuring timely certification of field executives as per process & defined timelines.

Responsibilities:

• Deliver Recovery numbers as per assigned targets
• Timely & 100% allocation of referred accounts to field vendor.
• Secure transmission of data to vendors. Deliver on FM Score & 100% SVCL coverage.
• Timely training & DRA certification of field executives to meet RBI guidelines.

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