Amazon Hiring Operations Specialist (MFN) – Latest MNC Jobs

Amazon announced new job openings for the post of Operations Specialist (MFN) for Bangalore, Karnataka locations. Candidates with Bachelor's degree (Experience with Microsoft Office products and applications) and Monitor and drive seller impacting operational tickets to resolution are eligible to apply. Candidates can apply through the official link given below

Name of the Organization: Amazon

Notification ID: 2630445

Positions: Operations Specialist (MFN)

Location: Bangalore, Karnataka

Salary: As per company Norms

Educational Qualifications: Bachelor's degree (Experience with Microsoft Office products and applications)

Job Description:

In this role you will be responsible for working closely with sellers, seller support, customer service, sales to identify delivery and fulfillment issues faced by sellers and work with them to alleviate their acute / short terms issues. You will also partner with product management teams as well to identify long term delivery and fulfillment features and programs to improve the seller and customer experience on the Amazon platform.

Role and Responsibilities:

• Monitor operations performance and work with other teams (Customer Service, Seller Support, Product, Operations) to address performance issues and ensure metrics are within goals.
• Conduct seller call downs to understand seller experience on new feature launches and understand inputs to drive adoption
• Gather and analyze seller contacts and seller feedback to come up with seller experience improvement suggestions and work with Product Manager for solution
• Work with Tech/operational teams to solve seller reported issues
• Creating and automating operational reports
• Monitor and drive seller impacting operational tickets to resolution
• Gather and analyze seller contacts and seller feedback to come up with seller experience improvement suggestions and work with Product Manager for solution
• Should be open to working on Saturday & Sunday, with any other 2 days of the week as off.

Online Application Link – Click Here

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