Amazon released new job openings for the post of Support Engineer I for Chennai locations. Candidates with 1+ years of software development, or 1+ years of technical support experience & Experience troubleshooting and debugging technical systems are eligible to apply. Candidates kindly read all the informations given below, before proceed to apply
Name of the Organization: Amazon
Notification ID: 2630331
Positions: Support Engineer I
Location: Chennai
Salary: As per company Norms
Required Qualifications: Graduate
- 1+ years of software development, or 1+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience scripting in modern program languages
Job Description:
- Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services
- Software deployment support in staging and production environments
- Develop tools to aid operations and maintenance
- System and Support status reporting
- Ownership of one or more Digital products or components
- Customer notification and workflow coordination and follow-up to maintain service level agreements
- Work with support team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set
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