Amazon Recruitment Drive; Hiring DCO Trainee – Apply Now

You will support DC (Data Center) infrastructure equipment (e.g. racks, servers, networking devices, hardware components, cables, etc.), You will follow the instructions ticket-based environment and work on systematic problem resolution and perform routine operation activities on hardware, or spare parts, including rack install, server break/fix, rack decom etc. You will perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure. Show a strong aptitude for troubleshooting and problem solving, You will be involved with site management and maintain tidiness in operation areas, Your role also has a physical component requiring the ability to lift & rack equipment up to 20kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines. Your role involves covering 24x7 shift rotation

Name of the Organization: Amazon

Requisition ID: 2719228

Positions: DCO Trainee - Data Center Operations

Location: Mumbai

Salary: As per company Norms

Educational Qualifications:

• Basic knowledge of System hardware and Network devices
• Good written & verbal communication and a team player

Preferred Qualifications:

• Degree / Diploma / Technical certifications in Information Technology, Computer Engineering, Computer Science or related disciplines
• Familiarity with server hardware troubleshooting, network protocols and Linux operating system
• Knowledge about Data Center operations: Inventory Management, Hot/Cold Aisles, Security
• Data Center environment safety and security awareness

Responsibilities:

A Data Centre Operation Technician at ADSIPL, expectation from role are:

• You work as part of the Operations team, whose primary responsibility is the maintenance and upkeep of the data center infrastructure.
• your role and responsibilities include, but are not limited to, server rack installation, hardware break-fix on various components, troubleshooting network issues also responding to emergent situations that affect operational stability.
• You may be the primary contact point for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Technical Operations) and external service partners (Hardware Vendors, Contractors, Service Providers among others).
• You will work and meet SLAs against assigned trouble tickets via a directed workflow, be the first line touch point for hardware troubleshooting and technical issues.
• You perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.
• You participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.
• You possess knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge
• You contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment.
• More experienced technicians may assist in training less experienced members of the team.
• This position also has a physical component requiring the ability to lift & rack equipment up to 20kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.
• This role involves covering 24x7 shift rotation

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