HCLTech is a global technology company, home to more than 219,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. HCLTech work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Candidates kincly check all the details given below, before proceed to attend walk-in interview
Name of the
Organization: HCLTech
Requisition
ID: 4002913504
Positions: O2C / OTC /
Collection/ Billing/ Dispute management Voice & Semi Voice process
Location: Chennai
Salary: As per
company Norms
Experience: 1yr to 8yrs
can walk-in directly
Educational
Qualifications:
- Graduation compulsory (Without any standing arrear's)
Desired
Candidate Profile:
- Freshers with good
English Communication is Mandatory
- Qualification: Graduation compulsory (Without any standing arrear's)
- Strong verbal and written communication skills.
- Ability to work under pressure and within time constraints.
- Attention to detail and Strong analytical skills to solve customer queries.
- Ability to build relationships with clients and internal departments.
- Rounds of interview: HR Screening, Versant Test and Operations Interview
- Versant Test - Bring your Headphones with you to take up the versant test.
Roles and
Responsibilities
- Monitor customer accounts and identify outstanding debts and take timely action to encourage customer for timely payments.
- Processing, Verifying & Posting Receipts for Goods sold and Service Rendered.
- Generating reports and statements for internal use. Performs customer account reconciliation, including research of unapplied cash and credits to aid in dispute resolution.
- Maintaining records regarding payments and accounts statuses.
- Researching and resolving customer discrepancies.
- Co-ordinating with other internal & external stakeholders to address customer queries.
- Ensure accurate, timely and appropriate responses to disputes within defined turnaround time requirements defined by managements.
- Engaging in ongoing educations opportunities to update job knowledge.
Perks and
Benefits:
- Cab provided (chargeable)
- International Trainers
- World class exposure
- Excellent working environment
- Salary - Best in industry
- Shift - Flexible with any shifts (Night)
Interview
Details:
Work
Location: Sholinganallur ELCOT Chennai.
Interview
Mode: Face to Face Interview
Time:
11:00 AM
Interview
Date: 19th and 21st August 2024
Interview
Venue: HCL TECH, Sholinganallur ELCOT campus Chennai-119
Contact
HR: ASHWIN/MAITHREYEE
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Click Here
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