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Omega Healthcare Walk-In Drive; Hiring Customer support executive - Apply Now


Omega Healthcare Founded in 2003, Empowers healthcare organizations to deliver exceptional care while enhancing financial performance. They help clients increase revenues, decrease costs, and improve the overall patient-provider-payer experience through our comprehensive portfolio of technology and clinically enabled solutions. Omega Healthcare has 30,000 employees across 14 delivery centers in the United States, India, Colombia, and the Philippines. Omega Healthcare solutions help providers, payer, and pharmaceutical organizations accelerate cash flow, reduce costs, and improve efficiencies. Omega Healthcare leverage our deep domain and clinical expertise and the Omega Digital Platform to empower our clients to achieve outcomes.

Name of the Organization: Omega Healthcare

Requisition ID: 070824017478

Positions: Customer support executive

No of Vacancy: 50

Location: Chennai (Taramani, Perungudi, Kandanchavadi, T Nagar, Nungambakkam, Saidapet, Purasawalkam)

Salary: As per company Norms

Educational Qualifications:

  • UG – Any Graduate

Job Description:

  • Responsible for calling Insurance companies (in US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable.
  • To prioritize the pending claims for calling from the aging basket.
  • Should be able to convince the claims company (payers) for payment of their outstanding claims.
  • To check the appropriateness of the insurance information given by the patient if it is inadequate or unclear.
  • To make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance.
  • Escalate difficult collection situations to management in a timely manner.
  • Review provider claims that have not been paid by insurance companies.
  • Handling patients billing queries and updating their account information.
  • Post cash and write off the contractual adjustments accordingly while working on the accounts.
  • Meeting daily/weekly and monthly targets set for an individual.

Desired Profile:

  • Should be willing to work in US Shift.
  • Experience in Healthcare Revenue Cycle Management process.
  • Strong written and verbal communication skills.
  • Good computer skills including Microsoft Office suite.
  • Ability to prioritize and manage work queue.
  • Ability to work independently as well as in a team environment.
  • Strong analytical and problem-solving skills.
  • Good typing skills with a speed of min 30-35 words /min.

Interview Details:

Time and Date: 8th August - 17th August , 9.30 AM - 5.30 PM

Venue: RMZ Millennai business park No.143, Dr. MGR Road, Kandanchavadi, Chennai-600096.

Contact: Priyanka Durai ( 8838466330 )


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