Relationship Executives needs to manage calls from Premium account holder customers regarding Banking Products, customer service problems and Generate Lead of Banking products like Personal Loan, Home Loan, General insurance, Credit card, Auto Loan etc. Candidates with Graduate/Undergraduates in any stream & Ability to convey message effectively: Comprehension, Active Listening, Rate & Clarity of Speech, Conversational Ability are eligible to apply. Candidates kindly apply through the official link given below
Name of the
Organization: Teleperformance
Requisition
ID:
Positions: Digital
Relationship Executives
Location: Noida,
Gurgaon, Kolkata, Mumbai, Bangalore, Ahmedabad & Hyderabad
Salary: As per
company Norms
Educational
Qualifications:
- Graduate/Undergraduates in any stream
- Freshers can apply
- Language capabilities – English (Written & Verbal)
Required
Skills:
- Customer Centricity - The mindset of "highest value for the customer" always willingness to help, demonstrate ownership, and attention to details
- Communication Proficiency - Ability to convey message effectively: Comprehension, Active Listening, Rate & Clarity of Speech, Conversational Ability
- Ability to understand the customer problem and provide solution or information as per company policies and process
- Ability to compose grammatically correct, concise, and accurate paragraphs
- Good understanding of etiquette for written communication
- Basic Knowledge of Computer is a must
Roles &
Responsibilities
- Relationship
Management - To develop and strengthen customer relationships through effective
relationship management in accordance with the business goals
- Client
Outreach - Manage the portfolio through client outreach and continuous
monitoring of client relationship including product, portfolio and banking
needs
- Customer
Service and Sales – Up selling, cross-selling, providing regular market information
and updates to the customers. Extremely efficient servicing of requests to
create a superior customer experience. Act as the Single Point of Contact for
customer’s Banking Requirements
Apply Link –
Click Here
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