Accenture Recruitment Drive; Hiring New Associate – Apply Now

You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Customer communications are interactions between customers and businesses using various channels spanning digital and in person touchpoints. Customer communications can happen over the phone, via text, over chat, or face to face. Candidates are advised to apply soon, before the link expires

Name of the Organization: Accenture

Requisition ID: AIOC-S01541357

Positions: Customer Contact Comms New Associate

Location: Bangalore

Salary: As per company Norms

Educational Qualifications:

• Any Graduation
• Years of Experience: 0 to 1 year

Skills Required:

• Agility for quick learning
• Collaboration and interpersonal skills
• Written and verbal communication
• Commitment to quality
• Ability to perform under pressure

Roles and Responsibilities:

• In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
• Your expected interactions are within your own team and direct supervisor
• You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
• The decisions that you make would impact your own work
• You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
• Please note that this role may require you to work in rotational shifts

 

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