Amazon Work from Home Jobs; Hiring Virtual Customer Support Associate – Apply Now

As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for their customers by answering their requests through phone, chat and/or email – this includes everything from order and product questions to payment matters and website guidance. Amazon Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers. Candidates are advised to apply soon, before the link expires

Name of the Organization: Amazon

Requisition ID: 240115568

Positions: Virtual Customer Support Associate

Location: Remote (Work from Home)

Salary: As per company Norms

Required Qualifications:

• Minimum age: 18 years old
• Have the right to work in India
• Strong communication skills in English (both written and oral fluency)
• Experience working with a computer
• The availability to work varying shifts from Monday to Sunday within the operating hours of 6 am and 11 pm
• Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required)
• You'll need a quiet, distraction free work space (dedicated office space with a desk and chair)
• From a technical perspective, a minimum broadband connection of 100MB download speed and 20MP upload speed using a hard-wire ethernet internet connection (no WIFI).

Job Description:

This role requires working variable hours to match when customers need us most. You will work overnight/day/late shifts and your work week is minimum 40 hrs, for example: 4x10hrs or 5x8hrs. In order to match our customer demand, we schedule based on a variety of different shift patterns within the operating hours of 6 am and 11 pm Sunday to Monday. You may be required to work national holidays. You will learn more about your exact schedule closer to your start date.

• Hard-working, articulate, and detail-oriented
• Friendly and customer-focused in every situation
• Ability to learn quickly and embrace change
• Comfortable multi-tasking in a high-energy environment.

Benefits:

• Medical insurance
• Pension plan
• Internet allowance
• Lifestyle benefits and retail discounts through our Amazon Extras program
• Expert training and ongoing opportunities to learn more and develop your skills

 

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