Scale AI Work from Home Jobs; Hiring Strategic Projects Associate – Apply Now

As a member of their operations team, you will be accountable for driving revenue by ensuring that Scale AI meets customer commitments in a timely manner while maintaining the highest quality standards. You will manage their supply operation funnel by building and running solutions, tools, and processes by working with a cross-functional team including Strategic Projects Leads, Customer Operations, Product Operations, Product Managers, and many others. You will be solving complex operational problems and deep diving to improve instructions and training on projects to maintain the highest quality standards. You may also be leading a team of tasker managers and acting as a liaison between customer needs and tasker communication and experience. The ideal candidate is scrappy, analytical, detail-oriented, empathetic, outcome-focused, a strong writer, and above all someone who drives and inspires results.

Name of the Organization: Scale AI

Requisition ID: 4477830005

Positions: Strategic Projects Associate

Location: Remote (Work from Home)

Salary: As per company Norms

Required Skills & Qualifications:

• Industry experience (0-2 years) in an operational role and/or a top-tier consulting firm
• An undergraduate degree in computer science, business, engineering, systems, finance, logistics, communications, journalism, or a related field
• Strong attention to detail
• Strong writing and verbal communication skills, with an emphasis on grammar, proofreading and copy editing
• An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results
• Analytical, planning, and process improvement capability
• Experience working in a fast-paced, entrepreneurial environment
• SQL

Nice to haves:

• Hands-on experience in machine learning, especially in NLP (during a previous role or in school)
• Technical skills including familiarity with APIs, large language models, machine learning, and advanced querying languages

Responsibilities:

• Build and drive some of our most critical operational processes
• Own the day-to-day delivery of customer commitments
• Conduct data analysis in a structured way
• Create an effective feedback loop between the front line, product, strategy, and customers
• Collaborate with business and technical stakeholders to improve processes for new and existing customers

 

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