Tata Communications Recruitment Drive; Hiring Jr Customer Service Executive – Apply Now

Tata Communications, a leading global digital communications solutions provider, is currently seeking talented individuals to join their team as Jr Customer Service Executives. This exciting opportunity offers a chance to be part of a dynamic and fast-paced environment where you'll play a vital role in providing exceptional customer support. As a Jr Customer Service Executive, you'll be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction. If you're passionate about delivering outstanding service and have excellent communication skills, this role is perfect for you.

Name of the Organization: Tata Communications

Requisition ID: 8958281172

Positions: Jr Customer Service Executive - Network Operations & Support

Location: Chennai

Salary: As per company Norms

Educational Qualifications:

• Graduate
• 0 - 2yrs of Relevant Experience
• RAN Integration
• RAN Optimization
• KPI Monitoring

Job Description:

The role is responsible for network operations and maintenance. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.

Responsibilities:

• Maintaining, administering, upgrading, and troubleshooting network tools and equipment
• Assisting with and implementing installations as required for new and existing customer and internal projects inclusive of - terminations, testing and labelling of most common transmission mediums, hardware installations etc.
• Ensure SLA are achieved & work proactively to maintain the same.
• Conduct vulnerability assessments for networks, Servers, applications, and operating systems
• Conduct network security audits and scanning on a predetermined basis.
• Compile and track vulnerabilities over time for metrics purposes.
• Timely upgradation of all the tools used and their related documents like SOP is etc.

 

Apply Link – Click Here

For Regular Updates Join our WhatsApp – Click Here

For Regular Updates Join our Telegram – Click Here